Ready bug that cause images to not show

If you lot are experiencing difficulty downloading or viewing images through Firefox, follow the troubleshooting instructions below.

This article applies to:

  • Even so image file formats such as PNG, GIF, and JPG
  • Animated file formats like animated GIF

This article does not apply to the following formats:

  • Video, such equally MPG, WMV, and AVI. For more than information, see Fix common audio and video issues.

Note: If yous're having trouble with a website, click the padlock icon Fx70GreyPadlock Fx89Padlock in the address bar to encounter if Firefox has blocked parts of the page that are not secure. See Mixed content blocking in Firefox for details.

Articulate cookies and cache

Sometimes problems loading websites can exist fixed by immigration the cookies and cache.

  1. Click on the menu button fx57menu Fx89menuButton to open up the carte panel. Click the Library 57 library icon button on your toolbar. (If you lot don't see information technology, click the menu fx57menu button, then click click the menu fx89menuButton button.)
  2. Click and select .
  3. In the Time Range to clear: drib-down, select Everything.
  4. Beneath the driblet-downwards carte, select both Cookies and Cache. Make certain other items you desire to keep are not selected.
  5. Click OK.

Cheque prototype permissions for a specific website

Firefox allows you to foreclose images from loading for certain websites to make pages load faster. If you are having trouble viewing images for a specific website:

  1. Click the Site Identity Push (the website'due south icon to the left of its accost).
  2. Click the More information… button in the prompt. The Page Info window will open up.
  3. Select the panel.
  4. Make sure Let is selected next to Load Images.
  5. Close the Page Info window.

Security software

Some Internet security software (including antivirus and anti-spyware programs, firewalls, privacy programs, and others) may identify and cake sure images equally web bugs or may prevent images from animating. Check the settings for your Cyberspace security program to make sure it allows images to load.

Extensions

Extensions are add-ons that add or change Firefox features. See the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article for instructions on how to disable or uninstall extensions that may crusade images not to load in Firefox.

Images load but wait wrong

If images on websites load, just don't look right or don't wait the style they practise in other browsers:

  • If you are using whatever sort of web accelerator software, disable information technology and see if images load properly. For more information, encounter the documentation that came with the software.
  • If the image area shows text or some course of gibberish, meet the MozillaZine Knowledge Base of operations commodity Folio displays as gibberish.

Other reasons why images may not load

  • The site that displays the images may be down or experiencing difficulties. To verify, try loading the site from a dissimilar computer or browser.
  • Some pathnames to images contain backslashes (eastward.g. example.com\MyImage.jpg). In browsers other than Internet Explorer, these pathnames do non load. If you lot see that the image's URL contains a backslash, contact the site's webmaster nearly the event.
  • You may have modified 1 of your Firefox preference settings which is causing images non to bear witness. You can either reset all preferences or else endeavor the following:
  1. Type about:config in the address bar and press Enter Return .
    A warning folio may announced. Click Have the Hazard and Continue to get to the about:config folio.
  2. Find browser.brandish.document_color_use in the listing of preferences. Its value should be gear up to 0 by default.
  3. Click Reset Fx71aboutconfig-ResetButton if its value is other than 0.

Images notwithstanding do non load correctly

If you lot have tried all of the solutions in this article and images or animations still don't load correctly and then effort these solutions:

  • Effort refreshing Firefox.
  • Use the Profile Manager to create a new Firefox contour.
  • Follow the other steps in the Troubleshoot and diagnose Firefox problems article.

These fine people helped write this article:

AliceWyman, indigo, Tonnes, Boersenfeger, Michael Verdi, scoobidiver, Swarnava Sengupta, Hasan, ideato, Wesley Branton, Lan, Joni, uruiamme

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